Privacy Policy for David's Arts and Crafts

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services.

Information you provide to us:

• Contact Information: Names, email addresses, phone numbers.
• Shipping and Billing Information: Shipping addresses, payment information (processed by third-party payment processors).
• Account Information: User email and password (for account creation). We plan to include first name, last name, delivery address, phone number, and other data required to bill and deliver products in the future.
• User Submissions: Any information you voluntarily provide through contact forms or other user submissions.

Information we collect automatically:

• Device and Usage Data: IP addresses, browsing history, information about how you interact with our Website (e.g., pages viewed, time spent on pages).
• Location Data: General location data derived from your IP address.

2. How We Collect Your Personal Data

We collect personal data through the following methods:

• Registration Forms: When you create an account on our Website.
• Contact Forms: When you submit inquiries or communicate with us.
• Order Forms: When you make a purchase.
• Cookies: As described below.
• Analytics Tools: Through third-party analytics services.
• User Submissions: Any other information you directly provide to us.

3. Purposes for Collecting Your Personal Data

We collect and use your personal data for the following specific purposes:

• Process Orders: To fulfill your purchases, manage payments, and arrange for shipping and delivery of products.
• Send Newsletters: To send you marketing communications and updates if you have opted in.
• Improve User Experience: To understand how you use our Website and to enhance its functionality and design.
• Provide Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
• Personalize Content: To tailor product recommendations and content based on your browsing history and preferences.
• Analyze Website Traffic: To monitor and analyze trends, usage, and activities in connection with our Website.

4. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies on our Website.

• Third-Party Cookies: We use third-party cookies from Supabase Auth for user authentication purposes. These cookies are essential for managing user accounts and enabling secure login.
• Social Media Links: If you interact with social media links (e.g., Facebook) on our site, these third-party platforms may use their own cookies or other tracking technologies to collect information about your interactions, which is governed by their respective privacy policies.
• Analytics Cookies: We use analytics providers (e.g., Google Analytics) to understand how users engage with our Website. These services may use cookies to collect information about your browsing behavior.

You can typically control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Website.

5. Data Collection from Children

We do not knowingly collect personal data from children. Our Website is intended for users who are 18 years of age or older. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information from our records.

6. Sharing Your Personal Data

We share your personal data with the following third parties for the purposes described:

• Payment Processors: We share necessary payment information with third-party payment processors such as PayFast, Ozow, and PayPal to process your transactions securely.
• Analytics Providers: We share data with analytics providers (e.g., Google Analytics) to analyze website traffic and usage patterns.
• Advertising Partners: We may share data with advertising partners to deliver relevant advertisements.
• Shipping Companies: We share shipping addresses and contact details with shipping companies to facilitate product delivery.
• Website Designers: We may share relevant data with our website designers for the purpose of website development, maintenance, and improvement.
• Legal Compliance: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

We do not sell your personal data to third parties.

7. User Rights and Control

• Access and Update: Currently, we do not delete user data. Users will be able to update their personal data via a form on the Website. We encourage you to keep your information accurate and up-to-date.
• Opt-Out of Marketing Communications: Currently, we do not have an option for unsubscribing from email lists or adjusting privacy settings in your account, but we plan to include this later. In the meantime, if you wish to opt-out of marketing communications, please contact us directly at davidzmb@yahoo.com.

8. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: davidzmb@yahoo.com